Administrative Services

Merchant Account & POS Application Coordination for UAE Businesses

End-to-end coordination for merchant account and POS applications across banks and payment service providers in Dubai, Ajman and the wider UAE. We manage documentation, submission, follow-up and onboarding logistics so you can accept payments faster and with fewer hassles.

UAE Service SupportProfessional QuotationTracked Delivery

Overview

AL SAHRAA provides hands-on coordination between your business and banks or payment service providers to secure merchant accounts and POS terminals. We assess your business profile, prepare and check required documents, and submit applications on your behalf to reduce delays. Our team maintains regular follow-up with acquiring banks and PSPs, coordinates any additional due diligence requests, and helps schedule terminal delivery and activation. We advise on suitable POS solutions and pricing considerations without making legal or financial guarantees. We work across mainland and free zone setups and liaise with relevant government entities when required. Our goal is to make the merchant onboarding process transparent, faster and less administratively taxing so you can focus on operations.

What to prepare

  • Copy of trade license
  • Memorandum and Articles of Association (MOA/AOA) or company incorporation documents
  • Passport copies and Emirates IDs of shareholders and authorized signatories
  • Proof of address for the company and director(s)
  • Latest bank statements (usually 3-6 months) or company financials
  • Signed merchant agreement and AML/KYC forms

How the process works

  1. Initial consultation to review business model, transaction volumes and preferred POS/PSP options
  2. Document checklist provided and documents collected/verified by our team
  3. Application submission to selected bank or payment service provider
  4. Follow-up and coordination with the acquirer for due diligence and clarifications
  5. Terminal delivery, installation coordination and activation support

Why clients choose AL SAHRAA

  • Admin-reviewed quotations before you proceed.
  • Document coordination and progress tracking in one portal.
  • Support for business, compliance, visa, insurance, and IT-related requests.
  • Clear request history, updates, and delivery follow-up.
Need help choosing the right option? Submit the request with your documents and our team will guide you before final processing.

Frequently asked questions

How long does merchant account setup typically take?

Timelines vary by bank and business type; typical onboarding ranges from 1 to 4 weeks after complete documentation, with potential extensions for additional due diligence.

Do you guarantee approval from a specific bank?

We cannot guarantee approvals. We coordinate submissions, advise on suitability, and work to present your application accurately to improve chances.

Can you help if my business is in a free zone or mainland?

Yes. We handle applications for both mainland and free zone companies and will advise on any jurisdiction-specific requirements.

Will you assist with POS hardware and installation?

We coordinate terminal selection, procurement and delivery with providers and can help schedule installation and activation, but hardware contracts are between you and the supplier.

What fees or charges should I expect from acquirers?

Banks and PSPs charge setup fees, transaction fees and monthly charges that vary by provider. We can provide comparative guidance but fees are set by the acquirers.